NDIS has revolutionised the way care is provided to people with disabilities in Australia. In the NDIS care sector, effective management is key to delivering high-quality care. With specialised NDIS care management software, your business can streamline operations and improve care quality at scales.
Whether you're looking to upgrade your system or new to the care management software, this blog will provide valuable insights into the top features that you should have.
Download now: NDIS Care Management Software Guide
What is NDIS Care Management Software?
NDIS Care management software is a comprehensive tool designed to assist healthcare providers in organising and managing client care. The software helps you streamline the four aspects of managing your NDIS business: care management, staff rostering, invoicing, and compliance and quality management.
The ultimate goal of care management software is to ensure that providers can efficiently manage their administrative tasks while focusing on delivering person-centred care to their clients.
Top 5 Features of NDIS Care Management Software
In this section, we will delve into the essential features that set NDIS care management software apart. Each feature below is crucial in optimising care delivery and operational management for your organisation.
Centralised Care Management
NDIS care management software provides a centralised platform that stores all client-related data in one single view. This centralisation helps your business enhance the efficiency of creating, managing, and monitoring each client's goals, progress, and care plan.
For instance, our software, Comm.care, has a feed and timeline feature that helps your team find all client documents in one place. With Comm.care, your team can easily access progress notes, incident reports, or case instructions anytime anywhere.
Progress Management
Managing client progress is a complex aspect of providing person-centred care. It involves adapting to your client's needs while ensuring their fund is not exceeded or under-utilised. NDIS care management software is the ideal solution for this challenge.
For example, Comm.care has a feature known as the 'roadmap'. This feature is an excellent tool for tracking service delivery, budget allocation, and utilisation rate. Additionally, Comm.care offers customisable reminders, allowing your team to plan for regular assessments of service delivery and budget status.
As a result, you can adapt care plans based on the data and ensure that your clients’ needs are met without exceeding their funds.
Smart Staff Rostering
According to research from Royal College, with 70% of healthcare workers experiencing burnout in recent years, healthcare organisations are at risk of experiencing reduced care quality and low retention rates.
With staff rostering, you can view your team availability and match your staff with suitable clients based on your staff's qualifications, skills and distance. This feature is key to preventing scheduling conflicts and overbooking, which can lead to staff burnout and high staff turnover.
Besides, some software like Comm.care has automation that helps your team operate smoothly. For example, over 800 NDIS providers have used Comm.care's recurring shift to automatically create appointments and stay ready to deliver better care.
Staff Hour Tracking
Effective management of staff hours, billable and non-billable hours, is essential for accurate payroll processing and operational efficiency. Comm.care allows your team to record service delivery time and validate time & kilometres (transport) instantly.
With Comm.care, you can also generate timesheets and import them to the payroll system (Xero, Myob and Quickbooks) for instant payroll processing. This feature ensures that your staff are correctly compensated for their time.
Bulk Claiming
Manual invoicing can be cumbersome, involving significant time and effort in creating individual invoices, sending them out, and ensuring compliance. This manual approach often results in inefficiencies, human errors, and payment delays.
Comm.care's bulk invoicing feature addresses these challenges by allowing service providers to generate hundreds of complaint invoices with a single click. Then, you can send invoices in bulk to plan managers, bulk upload them to PRODA or export them to your accounting system, such as Xero, MYOB, or QuickBooks.
This streamlined process not only reduces administrative burdens but also ensures a steady cash flow to your business. As a result, your team can focus more on delivering quality care instead of being overwhelmed by paperwork.
NDIS Care Management Software for Better Care
In conclusion, utilising NDIS care management software is essential for enhancing operational efficiency and care quality. Comm.care is a one-stop solution that helps your organisation streamline operations, reduce administrative burdens, and ensure a steady cash flow.
Ultimately, Comm.care empowers your team to focus on what truly matters—delivering person-centred care to your clients at scales!
If you are interested in exploring more, we’d love to schedule a demo to discuss how Comm.care can streamline your operation.
Comm.care Team
Comm.care is a comprehensive platform designed to seamlessly streamline care management, invoicing, rostering, and compliance process. Comm.care offers a unified platform for organisations to collaborate with other care institutions and manage care for the elderly, people with disabilities, along with their families and friends.
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