Pricing
Transparent, flexible pricing
A fixed base price per product, then flexible add-ons shared across everything you use. Only pay for what you need.
Care Management System
Manage clients, rostering & invoicing
Professional
per month
For sole providers and small teams getting started.
- Organisation profile management
- Circles of Care
- Appointments & rostering
- Invoicing & NDIS bulk upload
- DEX / MDS reporting
- Friends & family access
- 5 Circles of Care included
- 2 Users included
Enterprise
per month
For growing organisations with complex operational needs.
- Everything in Professional
- Group appointments
- Staff availability management
- Tasks & reminders
- Payroll export integration
- Staff certifications tracking
- Staff-based reporting
- 5 Circles of Care included
- 2 Users included
Corporate
tailored pricing
For large organisations needing custom configuration and preferred rates.
- Everything in Enterprise
- Preferred pricing on Circles & Users
- Dedicated onboarding support
- Custom integrations
- Priority support
Quality Management System
Manage incidents, complaints & compliance
Quality Management
per month
Everything you need to stay compliant and audit-ready — incidents, complaints, risks, and worker screening in one place.
- Incident management & reporting
- Complaint management
- Risk management
- Worker screening
- Real-time compliance dashboard
- Audit-ready records
- Automated DEX submission to DSS
Incident Management
Log, assign, and resolve incidents using best-practice templates. Track every step with a full audit trail.
Complaint Management
Anonymous submissions, centralised tracking, and automated escalation workflows.
Risk Management
Proactive risk identification and management to keep your organisation audit-ready.
Worker Screening
Credential tracking with automated renewal reminders so nothing slips through the cracks.
Flexible add-ons
Pay once — whether you use one product or both
Extra Circles of Care and Users are shared across CMS and QMS. If you subscribe to both products, you don't pay for these twice.
+$7
per extra Circle of Care / month
A Circle of Care is one client profile. The first 5 are included in your CMS plan.
+$5
per extra User / month
A User is a staff member with an active account. The first 2 are included in your CMS plan.
Only charged for active accounts. If a staff member or client has no activity in a given month, you won't be billed for them.
Running both products?
One platform, one pool of add-ons
CMS Professional
$40
per month
Shared add-ons
paid once, not twice
QMS
$120
per month
Both products from $160/month, then one shared pool of add-ons on top. Talk to us to find the right setup for your organisation.
Onboarding — included with every plan
Get operational in 30 days — or your money back
Every new client starts with a structured onboarding program. A Pnyx team member works through setup with you hands-on using your data — not a generic walkthrough.
$600
CMS Starter
$600
QMS Starter
$900
CMS + QMS
4 guided sessions over 30 days (CMS)
Pnyx uploads your existing registers (QMS)
30 days email support included
Full refund if it's not the right fit
Frequently asked questions
How do the shared add-ons work if I have both products?
Extra Circles of Care and Users are shared across CMS and QMS. If you subscribe to both, you pay for the add-ons once — not once per product. For example, 10 extra Circles costs $70 regardless of whether you use them in CMS, QMS, or both.
Will I be charged for inactive users or clients?
No. We only charge for staff accounts or client profiles with activity during the month. If a client or staff member takes a break, you won't be charged for them that month.
What is a Circle of Care?
A Circle of Care is a client profile in Comm.care. It brings together the client's care plan, goals, documents, progress notes, appointments, and invoices in one place.
Can I use CMS and QMS independently?
Yes. You can subscribe to the Care Management System, the Quality Management System, or both. Each has its own fixed monthly base price, and your add-ons are shared if you have both.
Can I trial the platform before committing?
Yes. You can start a free 1-month trial of the Care Management System without a credit card. Book a guided tour if you'd like a walkthrough before signing up.
Are prices inclusive of GST?
All prices shown are in AUD and exclusive of GST.
Still have questions?
We're happy to walk you through the platform and find the right plan for your organisation.