The healthcare technology landscape is continuously evolving. The announcement that support for the Procura Product Suite will end by June 2025 marks a crucial turning point for current users. If you are affected by this you need to prepare for a transition and navigate this change effectively.

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Details about This Discontinuity

AlayaCare will discontinue support for the Procura Product Suite by June 2025. This move follows AlayaCare's 2020 acquisition of Procura, aiming to integrate its comprehensive care solutions with AlayaCare's platform to enhance healthcare delivery.

For Procura's users, this transition period is critical. It's an opportunity to explore new platforms that offer better service delivery and operation efficiency. The following sections will explore how businesses can navigate this change effectively.

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How this Change Impacts Your Business

The end of support for the Procura Product Suite by June 2025 is a change that will significantly impact your business.

Transition to New Systems: The most immediate impact will be the need for businesses to transition to new software. This transition is not just about software replacement; it involves planning, data migration, staff training, and adapting to new operational workflows.

Operational Disruption: As your business transitions from Procura to a new system, there's a risk of operational disruptions that could affect the daily activities and service delivery. Therefore, your organisation must have a transition plan to ensure that operations remain smooth and uninterrupted during this crucial phase.

Opportunities for Improvement: While the end of support for Procura presents challenges, it also offers an opportunity to evaluate and adopt newer solutions. The new systems can offer improved efficiencies, better data analytics, or better user experiences.

Staff Training and Adaptation: Switching to a new system requires staff training to ensure that they are familiar with the new software. The training is essential for minimising service disruptions and maintaining high-quality service delivery.

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Transition seamlessly with Comm.care

Comm.care is a care management software that helps home and community care providers deliver person-centred care at scales. Comm.care aligns with the latest requirements of the Support at Home program, and simplifies care management processes. 

Below is how Comm.care can help your business transition seamlessly.

Choosing the Right Software: Through a 1:1 personalised  demo, we will provide you with an in-depth look at Comm.care features, showing how they can meet your organisation's specific needs. As a result, you can have information to make an informed decision.

Secure Data Migration: Comm.care ensures a secure and accurate migration of your existing care and client data, guaranteeing that your valuable information is transferred without any loss or interruption.

Onboarding Supports: Our onboarding support will assist your organisation in quickly and efficiently setting up your services and account, saving you time and effort.

Training Your Staff: Comm.care offers training resources, such as onboarding emails, tutorial articles and videos, user guides, and customer service support. These resources will help your team adapt and use the software effectively.

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Top features of Comm.care

In this section, we explore the features of Comm.care that enhance your organisation's care delivery and operational efficiency:

Centralised Care Management

Comm.care provides a centralised platform that bring your client information into one comprehensive view. With Comm.care, your team can effortlessly access essential client documents, including progress notes and incident reports, from any location. This centralised system not only improve data management but also enables your team to offer customised care with greater efficiency.

Progress Management

Monitoring client progress and fund is essential in providing personalised care. It ensures that each client's unique needs are met without surpassing their budget or underutilising their funds.

With the 'roadmap' feature in Comm.care, your organisation can efficiently manage and track service delivery, budget allocations, and fund usage. This feature ensures that your clients receive optimal support within their budget.

Additionally, Comm.care allows you to set up customised reminders, enabling your team to schedule reviews of service delivery and fund status.

Smart Staff Rostering

A recent study from Royal College highlights a concerning 70% burnout rate among healthcare workers, posing risks of low care quality and worker retention. Effective staff rostering through Comm.care allows managers to assign the right staff based on client needs, qualifications, and locations. As a result, you can reduce burnout risks and increase staff satisfaction. 

Besides, Comm.care's automated scheduling features allow you to create a recurring shift that helps save time and streamline appointment creation.

Staff Hour Tracking

Accurately tracking staff billable and non-billable hours is essential for payroll and invoicing accuracy. With Comm.care, you can quickly record service delivery time and validate time and travel distances. It also supports timesheet generation, which can be downloaded and imported to payroll systems like Xero, MYOB, and QuickBooks. Overall, Comm.care not only streamlines your payroll processes but also enhances overall operational workflow.

Bulk Claiming

Handling invoicing manually often leads to human errors and is time-consuming. Each invoice requires time to create and to ensure it meets compliance standards. Comm.care simplifies this process by allowing you to create thousands of invoices in bulk with just a few clicks. Furthermore, you can easily send the invoices to plan managers or uploading to systems like PRODA, Xero, MYOB, or QuickBooks. 

Comm.care not only cuts down on administrative tasks but also helps your organisation maintain consistent cash flow. As a result, it allows your staff to concentrate on providing the best care rather than paperwork.

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Explore Comm.care with us.

If you are interested in learning how Comm.care can revolutionise your home care service delivery, we invite you to book a demo with us. Through our personalised demo, you can experience how Comm.care can streamline your operations and enhance care quality.

Book a demo now to see how Comm.care can support your transition smoothly and efficiently.

FAQ

What alternatives are available for Procura users after June 2025?

One strong alternative is Comm.care, a care management software built for home and community care providers. It offers features like centralised care records, smart rostering, staff hour tracking, and bulk claiming. Comm.care also supports secure data migration and onboarding, making the transition from Procura smooth and reliable. With ongoing support and training resources, providers can continue delivering high-quality care without disruption.

How can organizations prepare for the end of Procura support?

Start by evaluating your current workflows and data requirements, then shortlist replacement software that aligns with your service model. Plan early for data migration, staff training, and operational adjustments to avoid disruptions. Choose a system with onboarding support and resources to make the transition efficient. Preparing now will ensure continuity of care and reduce administrative stress closer to the June 2025 deadline.

What features should I look for in a new home care software?

Look for features that support centralised care management, smart rostering, accurate staff hour tracking, and bulk invoicing. It’s also important the system allows for secure data migration, custom alerts, and real-time progress tracking. Integration with payroll and accounting systems like Xero or MYOB can save time and reduce errors. Above all, the software should be easy to use, Support at Home–ready, and supported by strong onboarding and training tools.