NDIS support worker management is at the heart of every NDIS provider’s success, but it’s no easy task. That’s where Comm.care comes in. Designed specifically to meet the needs of NDIS providers, Comm.care offers a comprehensive solution that streamlines every aspect of workforce management. 

With features that simplify rostering, enhance communication, and ensure compliance, Comm.care empowers you to take complete control of your operations, freeing you to focus on what really matters—delivering high-quality care to your clients.

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Key features of Comm.care

1. Availability Management

Managing NDIS support worker availability is a constant juggling act. With different schedules, personal commitments, and sudden changes, it’s easy for conflicts to arise. Comm.care’s Availability Management feature takes the stress out of this process by giving you a clear view of who’s available and when. 

Imagine being able to personalise rosters for each team member, ensuring that everyone is where they need to be without overlap or gaps. It’s like having a bird’s-eye view of your entire workforce, allowing you to make informed decisions that keep your team running smoothly.

2. Personalised Calendar

Comm.care offers a Personalised Calendar for each team member, manager, and client. Picture this: every person in your organisation has access to their own personal schedule, ensuring they only see what’s relevant to them. This personalised approach not only keeps everyone on track but also reduces the chances of miscommunication and missed appointments.

3. Task & Alarms

Staying on top of daily and weekly tasks can be a challenge, especially when you’re managing a large team. Comm.care’s Task & Alarms feature helps you set up alarms and assign tasks across the organisation. Think of it as your digital assistant, ensuring that nothing falls through the cracks. 

Whether it’s a reminder to complete a specific task or an alarm for a time-sensitive duty, this feature keeps everyone accountable and on schedule. It’s the little nudge you need to keep operations running smoothly, without the constant worry of missing something important.

4. Service Delivery Recording

Accurately recording service delivery times is essential, but it’s often easier said than done. With Comm.care’s embedded timer, this task becomes straightforward and precise. With Comm.care, you can capture exact service times, ensuring that every minute is accounted for.

This not only helps with accurate billing but also provides clear records for compliance and audits. It’s a simple tool that makes a big difference in maintaining transparency and accuracy in your service delivery.

5. Staff Hour Tracking

Keeping track of staff hours is crucial to avoid overbooking and ensure fair distribution of workloads. Comm.care’s Staff Hour Tracking feature gives you a clear view of how many hours each team member has worked, helping you manage resources more effectively. 

Besides, Comm.care provides weekly hour allocation reports that let you avoid overbooking staff hours. This level of oversight helps prevent burnout and ensures that everyone’s time is managed fairly and efficiently.

6. Hour Reporting

Comm.care simplifies the payroll process with the Hour Reporting feature which generates detailed staff hour reports that are ready to import directly into your payroll system. No more manual calculations or worrying about discrepancies. Imagine the time saved and the peace of mind knowing that your payroll is based on precise data. This feature ensures that your NDIS support workers are paid correctly and on time, with minimal effort on your part.

7. Staff Certifications

Keeping track of staff certifications can be a daunting task, especially as your team grows. Comm.care simplifies this process by storing all your staff certifications in one centralised location. As a result, you never have to scramble to find a certificate again—everything is neatly organised and easily accessible. This feature not only helps you stay compliant with industry standards but also ensures that your team is qualified to provide the best care possible.

8. Recurring Shifts

Managing recurring shifts can quickly become a hassle if not handled properly. With Comm.care, you can automate these recurring shifts so that you’re always one step ahead, without repeatedly creating the same schedules. This feature helps you reduce administrative workload, and ensures that your team knows exactly what to expect, day in and day out.

9. Group Appointments

Comm.care’s Group Appointments feature allows you to quickly set up group appointments with team members and clients. As a result, you can coordinate these sessions effortlessly, knowing that everything from scheduling to pricing is handled smoothly. This feature is a game-changer for managing group activities, ensuring that both clients and staff have a seamless experience.

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How Comm.care stands apart from other NDIS rostering software?

When it comes to NDIS rostering software, not all solutions are created equal. Comm.care stands apart by offering a more tailored, cost-effective approach that aligns with the unique needs of NDIS providers.

1. Only Pay for What You Use

Most NDIS rostering software charges a flat monthly fee for every client and user, regardless of whether they’re active that month. This can quickly add up, especially when you’re paying for clients who didn’t use your services or staff who didn’t work. It’s an unnecessary expense that eats into your bottom line.

Comm.care takes a different approach. You only pay for active users and clients. If a staff member doesn’t work or a client doesn’t use your services in a given month, you don’t pay a cent for them. This flexible billing model helps service providers cut unnecessary costs, allowing you to invest more in your team and your clients, ultimately boosting your profits. 

2. No Extra Charges for Family Access

Involving a client’s family and loved ones in their care is crucial. It allows caregivers to share progress updates and receive valuable feedback that can help tailor the care to the client’s specific needs. This connection ensures that the care provided is not only effective but also aligned with the client’s personal preferences and circumstances.

However, most NDIS rostering software charges an additional fee for family access. This means that service providers are often paying extra just to keep families in the loop. And as mentioned earlier, not every client uses services every month. When clients are inactive, those extra fees for family access become unnecessary costs that add up quickly.

Comm.care understands the importance of keeping families informed without burdening service providers with extra charges. By offering family access without additional fees, Comm.care allows NDIS providers to maintain vital communication channels with loved ones, without worrying about unnecessary expenses when clients aren’t actively using services.

3. Manage Rosters Anytime, Anywhere

In today’s fast-paced world, flexibility is key—especially when it comes to managing rosters. Many NDIS rostering software solutions keep you tied to a desk, making it difficult to respond promptly to scheduling issues when you’re on the move. This lack of mobility can lead to delays in addressing last-minute changes or resolving conflicts, ultimately impacting the quality of care provided.

Comm.care stands apart by allowing you to manage rosters directly from your mobile device. Whether you’re in the office, at home, or out in the field, you have full control over your scheduling. Need to adjust a shift or fill a last-minute vacancy? With Comm.care, you can do it all on the go, ensuring that your operations run smoothly and your team stays organised—no matter where you are.

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Manage Your Roster Everywhere at Scale with Comm.care

Having the right NDIS rostering software is essential for delivering high-quality care and managing your team effectively. With Comm.care, you can:

• Easily create and edit rosters, ensuring the best care possible to your clients. 
• Stay on top of your carers' time and generate accurate timesheets for payroll.
• Streamline your staff management process, allowing you to scale up your workforce with confidence. 

By organising and optimising your rostering, you can enhance your team's productivity and focus on delivering better care to those who need it most.

If you’re ready to take your rostering to the next level, we invite you to book a demo with Comm.care. 

Explore how our software can support your organisation’s growth and help you provide outstanding care, every step of the way.

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