What is an NDIS Support Worker?

An NDIS Support Worker helps people with disabilities live independently. They assist with everyday tasks, whether it’s personal care, household chores, or getting out into the community to achieve personal goals.

Support Workers play a hands-on role in the National Disability Insurance Scheme (NDIS), providing one-on-one support to help participants live with dignity and confidence. Beyond practical help, they empower participants to reach their goals, build new skills, and stay connected.

NDIS Support Worker vs NDIS support coordinator

While both NDIS Support Workers and Support Coordinators help participants make the most of their NDIS plans, their roles are quite different.

An NDIS Support Worker provides direct, hands-on support. They’re there to assist participants with daily activities like personal care, transportation, or social outings. Support Workers focus on helping participants with immediate, practical needs, making it easier for them to live independently.

On the other hand, an NDIS Support Coordinator plays more of a planning and organising role. They work with participants to understand their NDIS plan, find the right service providers, and coordinate the various supports. A Support Coordinator helps participants navigate the system, manage their resources, and connect with services that match their goals.

In short, while Support Workers provide the day-to-day assistance, Support Coordinators help participants manage the bigger picture of their care and services.

When do participants need a Support Worker?

A Support Worker’s role goes beyond just helping with daily tasks. They’re there to empower, encourage, and support people with disabilities to live their lives on their terms.

Support Workers assist with a range of activities based on each participant’s needs. This can include personal care, like helping with grooming and hygiene, or practical tasks, like cooking, cleaning, and transportation. But they also play a social role—accompanying participants to community activities, assisting with hobbies, and providing companionship.

At its core, a Support Worker’s job is to promote independence. They’re there to make sure participants feel capable and included, building confidence as they work toward their personal goals. Whether it’s learning a new skill, keeping up with daily routines, or staying connected with others, Support Workers provide the support needed to make it happen.

Manage Your Roster Everywhere at Scale with Comm.care

Having the right NDIS rostering software is essential for delivering high-quality care and managing your team effectively. With Comm.care, you can:

• Easily create and edit rosters, ensuring the best care possible to your clients. 
• Stay on top of your carers' time and generate accurate timesheets for payroll.
• Streamline your staff management process, allowing you to scale up your workforce with confidence. 

By organising and optimising your rostering, you can enhance your team's productivity and focus on delivering better care to those who need it most.

If you’re ready to take your rostering to the next level, we invite you to book a demo with Comm.care. 

Explore how our software can support your organisation’s growth and help you provide outstanding care, every step of the way.