For associated and registered providers
A Support at Home pilot for small associated providers
You do the day-to-day admin. Your registered provider stays responsible and has to report. We’re running a small pilot to take some of that admin off you, and to design the reporting back to your registered provider with you.
- Incidents, risks, complaints, worker checks and invoices, recorded once
- Reporting to your registered provider, designed with both of you
- Standard pricing, with a 30-day money-back guarantee
Ready today
Comm.care already handles your records and invoices
Record everything once, in your own account, and invoice your registered provider from the same records. Nothing to wait for.
Incidents
Record them, follow up and close them.
Risks
Keep a risk register and review it.
Complaints
Record them and track how they’re resolved.
Worker checks
Keep screening and checks in one place.
Invoices
Bill your registered provider from what you delivered.
Incidents, risks, complaints and worker checks are in the Quality Management System. Invoicing is in the Care Management System.
The goal of the pilot
Build the reporting your registered provider needs
What isn’t built yet is the report back. The pilot finds out what registered providers need to see, how often and in what form.
Then we build the reporting that best meets those needs. It could be one of these options, or a mix. Associated and registered providers help decide.
A regular report
A summary, for example each month.
Alert by exception
Only when something needs attention.
A walkthrough
Look at the records together, as in an audit.
Invited access
A reviewer the associated provider chooses to invite.
A concept for discussion, not a description of finished features. Tap to open full size.
Who takes part
It only works with both sides involved
For associated providers
Use it for real, and tell us what’s missing
- Use Comm.care for your real day-to-day records and invoices
- Give a little time to set up, with a few of your team
- Tell us honestly what’s working and what isn’t
For registered providers
Tell us what you need to see
- Point out the records and warning signs that matter most
- Say how often, and what can’t wait
- Try the draft reporting and help us refine it
What it costs
One Support at Home package
Our standard prices, for the Care Management System (Enterprise) and the Quality Management System together. You’re not a test subject. You’re a founding partner: you pay for a working system, and you help decide how it works for providers like you.
Setup and training
$900
once
Onboarding for both systems, hands-on with your team. 30-day money-back guarantee.
Monthly
$190
per month
Includes 5 Circles of Care (client profiles) and 2 Users.
Extra Circles of Care are $7 and extra Users $5 a month, and only active accounts are charged. If Comm.care isn’t right for you at the end of your 30-day onboarding, we cancel your account and refund the setup fee in full. Prices in AUD, excluding GST. About onboarding →
What stays with you
You stay in control
Your account and your data
You have your own Comm.care account. Nobody gets in unless you invite them.
Your way of delivering care
You keep working the way you do. Comm.care holds the records, not the decisions.
Your relationship with the registered provider
Your arrangement stays between you. The pilot just makes it easier to show them what they need.
Frequently asked questions
Who is the pilot for?
Small Support at Home associated providers and the registered providers they work with. We’re keeping the group small, so each provider has a real say.
Do I need my registered provider on board?
Ideally, yes. The reporting only works if it meets their needs, so it helps to have them involved. If they aren’t yet, we can approach them together.
What happens after the pilot?
You keep using Comm.care on the same plan, or you stop. We plan to build what we learn into Comm.care, so you keep the benefit of what you helped design.
Does it cost extra if my registered provider’s reviewer is invited into my account?
It may. If you invite a reviewer and you’ve already used your 2 included Users, they count as an extra User at $5 a month. Reports and walkthroughs don’t need a login, so they don’t add a User.
Will this make us compliant?
No software can promise that. Compliance depends on your practice. Comm.care makes your records easier to keep and easier to share with your registered provider.
New to the term? Read what Comm.care does for Support at Home associated providers.
Support at Home associated provider pilot
Register your interest
Associated or registered provider, tell us a little about you. We’ll reply by email with the next steps.
- A small group, so every voice counts
- No obligation
- We reply by email
Questions? hello@pnyx.com.au
Register your interest
No obligation. We’ll reply by email.
Comm.care by Pnyx is software for NDIS and aged care providers. We make no promises about audits or compliance; that depends on your practice. We make records easier to keep and to share.