Fully Managed Policies and Procedures

Get customised policies and expert guidance to streamline your NDIS registration or renewal process, ensuring compliance with the latest regulations.
Community healthcare compliance and quality management on Comm.care

Compliance & Quality Management Partners

By partnering with Provider Institute, we help your team set up tailored policies and procedures and manage any compliance/legislation updates that occur.
Comm.care internal audit assistance
Tailored Policies and Procedures
Get policies and procedures that are designed to suit your individual business and easily manage them in a single view on Comm.care.
Comm.care document management
Audit Support
Get support from a team of experienced NDIS and Aged Care consultants for audit or technical support.
Comm.care strategy advisory
Always Stay Compliant
Have your policies and procedures automatically updated when compliance/legislation changes happen, or whenever you need.
Comm.care strategy advisory
Document Control
Nominate which staff have access to the policies and procedures they need, in a secure system.
Comm.care's partner, Provider institute
Policy management on Comm.care

NDIS Verification Package

NDIS Verification is the audit process required for NDIS registration or renewal. These audits are for providers offering lower-risk supports and services to NDIS Participants.
Package Feature
Provides tailored policies and procedures essential for completing your NDIS registration and confidently navigating your Verification Audit.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support.

Rely on our team to save you time finding, understanding and making changes - have your policies and procedures automatically updated when compliance/legislation changes happen.

NDIS Certification Package

The NDIS Certification package is designed for providers who offer more complex or higher-risk supports and services.
Package Feature
Provides tailored policies and procedures essential for completing your NDIS registration and confidently navigating your Certification Audit.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support.

Rely on our team to save you time finding, understanding and making changes - have your policies and procedures automatically updated when compliance/legislation changes happen.
NDIS Real time collaboration on Comm.care

Choose Your Path to Compliance

Explore tailored options that align with your service offerings.

Verification Package

$499 Setup (one-time)
$79per month
Verification Policies and Procedures to Meet the Below Services:
Household Tasks
Vehicle Modifications
Custom Prostheses and Orthoses (Custom Prosthetics)
Exercise Physiology & Personal Well-being Activities
Specialised Driver Training
Assistance with Travel/Transport Arrangements
Assistive Technology and Equipment
Community Nursing Care
Therapeutic Supports
Home Modifications
Plan Management
Assistance Animals
Optional Extras (Free)
While not required for initial Verification, these additions enhance your policies and procedures, ensuring high-quality, safe service delivery.
Child Safety and Wellbeing
Community Nursing
Vehicle Safety
Delivering Telehealth Sessions
Therapeutic Supports
Plan Management
Medication Management
Service Access
Assessment, Planning and Review
Service Delivery and Participation
Service Exit and Transition
Get started

Certification Package

$499 Setup (one-time)
$349per month
Policies and Procedures to Meet the Below Services:
Development of Daily Living and Life Skills
Daily Personal Activities
Group and Centre Based Activities
Supported Independent Living / Short/Medium Term Accommodation
Participation in Community, Social and Civic Activities
Support Coordination (including Specialist)
Assistance to Access and Maintain Employment or Higher Education
Specialised Supported Employment
Specialist Disability Accommodation
Early Childhood Supports
Implementing Behaviour Supports
Specialist Positive Behaviour Support
High Intensity Daily Personal Activities
Optional Extras (Free)
Chemical Use and Storage
Community Nursing
Delivering Telehealth Sessions
End of Life Care
Food Storage and Preparation
Medication Management
Providing Meals and Mealtime Management
Recovery Coach Services
Therapeutic Supports Services
Vehicle Safety
Waste Management
Get started

Get Started in Four Steps

Step 1: Sign-up

Sign up and input your organisation's details to get started.

Step 2: Choose your plan

Pick the plan and policies that suits your business needs.

Step 3: Insight Meeting

Provider Institute team will reach out to schedule a meeting to gain insights into your organisation.

Step 4: Policy Development

Provider Institute will create your organisation's policies and procedures in Comm.care and provide you with access

Frequently Asked Questions

Everything you need to know about this feature and pricing.
Why is it necessary to register for Comm.care to access this feature, rather than working directly with Provider Institute?
Comm.care offers a centralised solution where your team can access all policies and procedures from a single interface. By utilising Comm.care, our partner, Provider Institute, can assist you in updating documents in response to regulatory changes and your business needs in real-time. This streamlined approach eliminates the need for you to keep across all upcoming changes and manually applying these to your documents.
How will my documents are updated when there are changes in compliance requirements?
When there are changes in compliance requirements, your policies and procedures will be automatically updated by Provider Institute compliance experts. All changes will be notified in your Comm.care Dashboard.
Can I share policies and procedures with my team?
Absolutely, you and your team can view all policies and procedures in one place on Comm.care. Additionally, the platform offers customisable access controls for each staff member, enhancing security by preventing unauthorised access.
What are the next steps after I complete the payment for the plan?
After you've paid for your selected plan, a compliance expert from the Provider Institute will reach out to understand your business better. Following this, they will create your policies and procedures and give you access in Comm.care.
What does the setup fee include?
The setup fee covers the costs for the Provider Institute team to understand your business' unique needs, develop customised policies and procedures specifically suited to your business, and ensure they align with the latest compliance requirements. Its also an opportunity to ask our experts about registering or operating a compliant, high quality NDIS service.
Why is there a monthly fee?
The monthly fee covers ongoing support from Provider Institute's compliance experts, who ensure your policies and procedures remain current with NDIS regulations. This proactive support offers you peace of mind and compliance continuity.
Will my policies and documents be stored securely?
Yes, all of your documents will be stored securely on Comm.care. Comm.care uses an Australia-hosted AWS (Amazon Web Services) data centre to ensure your data is well-managed and available to your team wherever and whenever you need it.

Comm.care not only ensures the safety and confidentiality of your data but also aligns perfectly with NDIS compliance requirements.
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Request a free demo.

Ready to see how our Fully Managed Policies and Procedures can transform your compliance process?
Book a demo with us today!
HAPPY CUSTOMERS

Don’t just take our word for it

See what our clients are saying about us.
"I’m so glad that Comm.care automatically update the latest NDIS price guide for us. Let the magic happen, I love it."
Comm.care client, Yerin
Jodie Green
Team Leader, Yerin Eleanor Duncan Aboriginal Health Services
"I haven’t done a Data Exchange bulk upload in years, Comm.care handles all our CHSP reporting."
Comm.care client, Gunditjmara Aboriginal
Tory Winsall
Team Leader, Gunditjmara Aboriginal Cooperative
"During the auditing, I show Comm.care to the auditor and they were very impress."
Comm.care client, prime care4u
Navdeep Singh
Director, Prime Care4u Services
"I love Comm.care for its simplicity and easy-to-use features."
Comm.care client, Pathways to Better living
Janine Gear
Administration Manager, Pathways to Better Living
"Comm.care help our business saves time by reducing admin"
Comm.care client, MH and R
Taye Philip Ajao
NDIS Programs Lead, MH and R
"Anytime I contact Comm.care's support team, their response has always been quick and helpful."
Comm.care client, Racham care
Grace Maswaya
Client Officer, Racham Care
"Because Comm.care is linked to DEX we can enter the data and then it goes straight through to DSS. It minimizes the amount of work."
Comm.care client, Belong blue mountains
Laurie Strathdee
Operations Manager, Belong Blue Mountains
"Comm.care streamlined our business process and allowed the whole team to get on with the job on hand."
Comm.care client, Able Link
Cameron Burns
Business Manager, Able Link
"Wow, I wish I had Comm.care's NDIS plan manager invoicing feature 6 months ago."
Comm.care client, JADZ
Jo Edward
Managing Director, JADZ