By partnering with Provider Institute, we help your team set up tailored policies and procedures and manage any compliance/legislation updates that occur.
Tailored Policies and Procedures
Get policies and procedures that are designed to suit your individual business and easily manage them in a single view on Comm.care.
Audit Support
Get support from a team of experienced NDIS and Aged Care consultants for audit or technical support.
Always Stay Compliant
Have your policies and procedures automatically updated when compliance/legislation changes happen, or whenever you need.
Document Control
Nominate which staff have access to the policies and procedures they need, in a secure system.
NDIS Verification Package
NDIS Verification is the audit process required for NDIS registration or renewal. These audits are for providers offering lower-risk supports and services to NDIS Participants.
Package Feature
Provides tailored policies and procedures essential for completing your NDIS registration and confidently navigating your Verification Audit.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support. Rely on our team to save you time finding, understanding and making changes - have your policies and procedures automatically updated when compliance/legislation changes happen.
NDIS Certification Package
The NDIS Certification package is designed for providers who offer more complex or higher-risk supports and services.
Package Feature
Provides tailored policies and procedures essential for completing your NDIS registration and confidently navigating your Certification Audit.
Expert Support
You can get support from a team of experienced NDIS and Aged Care consultants for audit or technical support. Rely on our team to save you time finding, understanding and making changes - have your policies and procedures automatically updated when compliance/legislation changes happen.
Choose Your Path to Compliance
Explore tailored options that align with your service offerings.
Verification Package
$499 Setup (one-time)
$79per month
Verification Policies and Procedures to Meet the Below Services:
Household Tasks
Vehicle Modifications
Custom Prostheses and Orthoses (Custom Prosthetics)
Exercise Physiology & Personal Well-being Activities
Specialised Driver Training
Assistance with Travel/Transport Arrangements
Assistive Technology and Equipment
Community Nursing Care
Therapeutic Supports
Home Modifications
Plan Management
Assistance Animals
Optional Extras (Free)
While not required for initial Verification, these additions enhance your policies and procedures, ensuring high-quality, safe service delivery.
Everything you need to know about this feature and pricing.
Why is it necessary to register for Comm.care to access this feature, rather than working directly with Provider Institute?
Comm.care offers a centralised solution where your team can access all policies and procedures from a single interface. By utilising Comm.care, our partner, Provider Institute, can assist you in updating documents in response to regulatory changes and your business needs in real-time. This streamlined approach eliminates the need for you to keep across all upcoming changes and manually applying these to your documents.
How will my documents are updated when there are changes in compliance requirements?
When there are changes in compliance requirements, your policies and procedures will be automatically updated by Provider Institute compliance experts. All changes will be notified in your Comm.care Dashboard.
Can I share policies and procedures with my team?
Absolutely, you and your team can view all policies and procedures in one place on Comm.care. Additionally, the platform offers customisable access controls for each staff member, enhancing security by preventing unauthorised access.
What are the next steps after I complete the payment for the plan?
After you've paid for your selected plan, a compliance expert from the Provider Institute will reach out to understand your business better. Following this, they will create your policies and procedures and give you access in Comm.care.
What does the setup fee include?
The setup fee covers the costs for the Provider Institute team to understand your business' unique needs, develop customised policies and procedures specifically suited to your business, and ensure they align with the latest compliance requirements. Its also an opportunity to ask our experts about registering or operating a compliant, high quality NDIS service.
Why is there a monthly fee?
The monthly fee covers ongoing support from Provider Institute's compliance experts, who ensure your policies and procedures remain current with NDIS regulations. This proactive support offers you peace of mind and compliance continuity.
Will my policies and documents be stored securely?
Yes, all of your documents will be stored securely on Comm.care. Comm.care uses an Australia-hosted AWS (Amazon Web Services) data centre to ensure your data is well-managed and available to your team wherever and whenever you need it.
Comm.care not only ensures the safety and confidentiality of your data but also aligns perfectly with NDIS compliance requirements.
Request a free demo.
Ready to see how our Fully Managed Policies and Procedures can transform your compliance process? Book a demo with us today!