In October 2022, Telstra Health's discontinuation of several key products impacted providers, and caused service providers to find Telstra Health Alternatives.

• Home Care Manager, The Care Manager and ComCare are set to be discontinued in March 2024.
• Telstra Community Connect has already been discontinued by September 2023. 

How does this discontinuation impact your business?

As the discontinuation deadline approaches, service providers must transition to new software that is not only compliant but also enhances care management efficiency.

Telstra Community Connect

The discontinuation of Telstra's Community Connect in September 2023 was urgent for the service providers. Early adopters might feel particularly let down, having invested in and trusted Telstra's new product, only to face its sudden discontinuation. 

Telstra ComCare

Service providers, especially those using funding programs like PYP and HACC, face challenges, because not many new software supports these funding programs. 

Comm.care is an alternative solution that can help your organisation transition quickly. With Comm.care, you can create statewide MDS/HACC services, and generate reports to upload to the funding body in a minute! 

You can book a demo with us to learn more about Comm.care and explore our top features that help your organisation grow consistently.

Telstra TCM and Telstra HCM 

Users of Telstra's Total Care Manager (TCM) and Home Care Manager (HCM) have until March 2024 to transition to a new software. Like Telstra ComCare, TCM supported various legacy funding programs, which are not commonly found in new software. 

Fortunately, Comm.care accommodates these funding types and offers comprehensive software solutions for the home care sector. Comm.care empowers your business to provide better support to our senior Australians at home.

Besides, Comm.care digitally integrates with DEX, and allows you to create and track the supply of CHSP services to meet the DSS CHSP reporting requirements. 

You can book a demo with us to learn more about Comm.care and how we can help your business transition confidently.

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Transition seamlessly with Comm.care

Comm.care is a care management software that helps home care providers deliver person-centred care at scales. Comm.care aligns with the latest requirements of the Support at Home program, and simplifies care management processes. 

Below is how Comm.care can help your business transition seamlessly.

• ‍Choosing the Right Software: With our 1:1 personalised demo, we help guide you through our software and illustrate how it fits your needs. This will provide you with all the information you need to make the decision.
• ‍Secure Data Migration: Comm.care offers secure data migration to ensure your existing client and care data is transferred accurately and securely without loss or disruption.
• ‍Onboarding Supports: With onboarding support, we can help your organisation set up services and account on Comm.care. As a result, you can save time and have your software ready as soon as possible.
• ‍Training Your Staff: Comm.care provides many free training resources, including free onboarding emails, user guides, and customer support. As a result, your team can use the software effectively to deliver quality care and collaborate efficiently. 

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Top features of Comm.care

In this section, we will delve into the essential features that make Comm.care an ideal Telstra Health Alternative. Each feature below is crucial in optimising care delivery and operational management for your organisation.

Centralised Care Management

Comm.care offers a unified platform that centralises all client-related information in a single view. It helps enhance the creation, management, and tracking of client goals and care plans. 

For example, your team can use Comm.care to access client documents and necessary information, such as progress notes or incident reports anytime anywhere. This centralised approach simplifies data management and helps your team to deliver personalised care efficiently.

Progress Management

Tracking client progress is crucial for delivering personalised care. It involves adapting to your client's needs while ensuring their fund is not exceeded or under-utilised.

Comm.care's 'roadmap' function helps your organisation streamline this process by monitoring service delivery, budgeting, and fund utilisation. As a result, your clients can receive the best support within their budget limits. 

Also, with customisable reminders, your team can schedule regular service and fund reviews to ensure that your clients’ needs are met without exceeding their funds.

Smart Staff Rostering

A recent study from Royal College highlights a concerning 70% burnout rate among healthcare workers, posing risks of low care quality and worker retention. Effective staff rostering through Comm.care allows managers to assign the right staff based on client needs, qualifications, and locations. As a result, you can reduce burnout risks and increase staff satisfaction. 

Besides, Comm.care's automated scheduling features allow you to create a recurring shift that helps save time and streamline appointment creation.

Staff Hour Tracking

Accurately tracking staff billable and non-billable hours is essential for payroll and invoicing accuracy. With Comm.care, you can quickly record service delivery time and validate time and travel distances. It also supports timesheet generation, which can be downloaded and imported to payroll systems like Xero, MYOB, and QuickBooks. Overall, Comm.care not only streamlines your payroll processes but also enhances overall operational workflow.

Bulk Claiming

Handling invoicing manually often leads to human errors and is time-consuming. Each invoice requires time to create and to ensure it meets compliance standards. Comm.care simplifies this process by allowing you to create thousands of invoices in bulk with just a few clicks. Furthermore, you can easily send the invoices to plan managers or uploading to systems like PRODA, Xero, MYOB, or QuickBooks. 

Comm.care not only cuts down on administrative tasks but also helps your organisation maintain consistent cash flow. As a result, it allows your staff to concentrate on providing the best care rather than paperwork.

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Explore Comm.care with us.

If you are interested in learning how Comm.care can revolutionise your home care service delivery, we invite you to book a demo with us. Through our personalised demo, you can experience how Comm.care can streamline your operations and enhance care quality.

Book a demo now to see why Comm.care is an ideal Telstra Health Alternatives and help you transition smoothly.