When it comes to healthcare administration or NDIS administration, specifically, regardless of your organisation's size, the primary focus is always the well-being of your clients. Managing a healthcare organisation involves many administrative tasks, which directly influence the quality of your care. For example, scheduling appointments, managing extensive paperwork, handling billing, and ensuring accurate progress notes for each client.

The key to optimising your services lies in effective healthcare administration because your ultimate goal should be spending more time on patient care. Without care management software, achieving this goal is an uphill battle.

Below is how Comm.care, a care management software, help you spend less time on administrative tasks and more on your patient care.

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Customised Care Plans for Individual Needs

Every client is unique, and their care plan should be too. With a focus on person-centred care, Comm.care allows you to tailor care plans (services, staff, budget,...) that align with each client's needs and track their progress over time.

By effectively tracking your clients' progress in a single view, adjustments can be made efficiently. This level of customisation and tracking not only enhances your services' quality but also optimises your administrative workflow, allowing for more focused and effective healthcare delivery.

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Streamlining Collaboration

Effective collaboration is key to achieving streamlined administration and management.

Comm.care is designed to streamline collaboration among your staff, clients, and their families, by bringing everyone on a single platform. As a result, your organisation can have a centralised channel to share and discuss information. This means less time spent on navigating through different channels and more time focused on providing the best care for your clients.

Whether it's updating progress notes, reporting incidents, or addressing specific client needs, Comm.care ensures that every stakeholder stays connected and informed. 

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Centralised Document Management

Easily finding and access to any document that your team need is key to reducing administration time. With Comm.care, you can find your client's progress notes, incident reports, assessments, personal plans, case instructions, notes, and claims in a single view. 

By having a single view of each client's health journey at your fingertips, you can make more informed decisions and adjust care plans as needed.

Besides, with Comm.care, you can add or delete documents on the go. This directly minimises the risk of losing any essential communication notes. Also, you won't have to spend your valuable time filling each field on the form, as the tool will pre-fill it for you.

Overall, Comm.care not only simplifies the management process but also reinforces the commitment to person-centred care. 

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Access and Extract Documents On The Go

What if you are not physically present in your office, but still want to access your client's notes? Comm.care will have you covered. 

With Comm.care, every piece of information about a client's journey is readily available and easily manageable.

With our timeline feature, all you need to do is filter by name or type of document, flags, and organisation, and enter a date range. Within a short time, you shall have the PDF ready for you to download.

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Flag Complaints or Incidents

All healthcare facilities are expected to collect incident data to improve patient safety and care quality. 

An incident can also help identify safety hazards, guide the treatment to mitigate risks and foster internal transparency amongst all the experts providing care to that particular client.

While some incidents can be pretty straightforward, others might need to be complicated and need special attention during team meetings. In such cases, you can use our "flag" feature to categorise every incident's severity. For instance, a green flag can be used to convey the participant's progress. On the other hand, a red flag can signify a particular incident that needs to be reported.

These flags will make it easier for you to identify which incidents or complaints need your immediate attention and those that aren't so critical.

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Maintain Consistency with Customisable Templates

One of the keys to maintaining consistency and accuracy in healthcare administration is premade customisable templates. 

With Comm.care, you can create the structure for your organisation's documents such as progress notes, incident reports, and case instructions. So instead of starting from a blank page, your team can use a template with the basic structure and pre-defined fields. 

By using templates, you ensure that every document adheres to a consistent format, reducing the likelihood of errors. This not only enhances the quality of your records but also reduces the administration time spent on paperwork.

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Efficient Progress Management and Budgeting

Effective client progress management and budgeting are crucial to optimise your NDIS administration process. Besides, monitoring your clients' progress not only boosts client satisfaction but also ensures they're consistently meeting their goals.

With Comm.care, tracking your clients' progress becomes more streamlined and effortless. Our "roadmap" feature allows you to monitor your client's total available funding, budget allocation for each service, actual expenditure, budget utilisation rate, and remaining budget.

This level of oversight ensures that your services are delivered efficiently and avoids budget overruns. As a result, it contributes to more sustainable and effective healthcare administration and management.

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Improve your Healthcare Administration With Comm.care 

Delivering personalised care while managing the complexities of administration is challenging, especially as your organisation grows. With Comm.care, you can shift your focus back to what truly matters – exceptional care for each client.

Since 2012, Comm.care has been trusted by over 800 Australian businesses. We revolutionise their operations and empower them to deliver person-centred care at scales. Comm.care is a comprehensive solution for healthcare organisations with NDIS, DSS, MDS, CHSP or Client fee for service as their funding source. It centralises all client data, streamlining the way your organisation manage, stores, and accesses crucial information.

Book a free demo with us today and explore how we can elevate your healthcare administration.