If you are pursuing your dream of starting your own aged care business, you will need to take the important step of becoming CHSP registered to make progress on your journey. Of course, you’ll also face other challenges, but the good news is that when you’re forewarned, you’re forearmed. Here are some challenges you might face and what you can do about them.

Challenge #1 – Strict aged care business regulation measures

Constantly updating regulations in the aged care sector can be a daunting task, and it may feel like you are being bombarded with a never-ending flow of paperwork that can drive anyone crazy! When you speak to providers, it seems that most of this comes from supply management and budget spending.Unfortunately, there’s not a lot you can do about it, as it all depends on how the government chooses to proceed. Your best bet is to keep up your end of the agreement, and don’t take shortcuts.

Challenge #2 – skilled staff shortage

Working with the aged is not a job – it’s a calling. It requires a unique personality and training, and there is a massive lack of this in Australia. According to Aged and Community Services Australia, the country will need about 55 000 additional full time community aged care workers by 2023.What can be done on your side? Apart from sticking to the recommended staff to patient ratio, and avoiding overloading staff, you can also integrate IT solutions that help them get more done in half the time.

Challenge #3 – future profitability

Yes, you want to help people, but you also want your aged care business to succeed and sustain itself in the long term. Instead of focusing on what you can’t control, focus on what you can. If you want to attract investment opportunities, make your business an attractive target, implement systems and processes that keep things organised and operating as they should be.

If you want to kill two birds with one stone, you can integrate an IT solution that saves time by making your business more organised, like our case management software. It’s just $15 per active client per month, meaning that if you have a client that you haven’t worked with on a given month you don’t pay for them. It also has free tiers, add-ons, and extra functionality.

‍

FAQ

What does it mean to be CHSP registered for aged care businesses?

‍Becoming CHSP (Commonwealth Home Support Programme) registered means your aged care business can receive government funding to deliver entry-level support services to older Australians. It allows you to formally operate under the CHSP and offer care like domestic assistance, transport, and personal care. Registration involves meeting compliance and quality requirements set by the government.

How can I overcome staff shortages in aged care?

‍To address staff shortages, focus on creating a supportive work environment and avoid overloading your team. Investing in IT solutions like care management software can help streamline admin work, giving your staff more time for care. You can also attract more talent by offering better scheduling and training tools.

How can I ensure my aged care business stays profitable?

‍Focus on what you can control—streamline operations, implement systems that boost productivity, and keep your business audit-ready. Tools like Comm.care help you stay organised, reduce paperwork, and only charge you for active clients. These efficiencies not only save money but also make your business more attractive to funders and partners.