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A man wearing a business suit is drawing a file marked ‘confidential’ from an open drawer of a filing cabinet

Do you have the right level of data security to protect client information?

How are you handling client info? The way you handle, use and manage the personal information of your clients is important. If you provide disability or aged care services, it’s vital to maintain the privacy of sensitive information. There are a...

a woman smiles and holds a laptop close to her chest with a pink background behind her

Saint or NDIS provider? The 5 virtues of anyone in an NDIS business

You’re angelic I can see your halo. No, really! It takes a special kind of person to survive and thrive in the business world as an NDIS provider. Here’s the qualities we most admire about you: 1. Unlimited patience To say the NDIS can be comp...

Woman behind large computer monitor smiling

Infographic: Why NDIS providers need a bulletproof claims process

Less, admin, better cash flow: it starts with your claims process Whether you provide services to plan, agency or self-managed participants, the systems you have in place to manage how you claim and manage payments can have a serious impact on yo...

“a laptop on a desk with a woman’s hand placing a post-it on the screen

Why, what and how to capture great case notes?

Are you collecting case notes effectively? From the perspective of an NDIS provider there are three big reasons to ensure you’re getting case notes right. It’s a requirement of your NDIS registration It makes it easier for your whole team t...

“Business people shake hands across a table

Starting a new NDIS business - a case study of Prime National Care

Director of new Melbourne-based disability service Prime National Care, Amgad Shehada shares his story about starting his business and establishing his business systems using Armed with business acumen and local knowledge gained from s...

“A neon light in shape of dollar sign on a black background

What does the new NDIS Price Guide mean for users?

New Price Guide comes into effect July 1st Following an independent review of prices, the NDIA has accepted new pricing recommendations and these will come into effect on 1st of July, 2018. The changes to pricing affect how providers can claim f...

“A physio's hand is massaging a muscle on a man's back

Is there a future for allied health professionals in the NDIS?

Is it viable for health professional to join or stay registered with the NDIS? If you’re an allied health professional working for a disability service provider, running an allied health business, or operating as a sole trader, it’s likely you’re...

Potted plants and figurine of 'Groot' character

Nine marketing tips to grow your new NDIS business

Looking to attract clients for your NDIS services and goods? The NDIS has created new opportunities for people with a disability to get the support they need, empowering people to choose the providers that suit them best. That’s created a larger...